Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Hosting Control Panel you’ll find a comprehensive Help Center section featuring a ton of articles and regularly asked questions. They are contributed by our support team of capable techs. Just type in your question and our smart platform will offer you the most suitable answer.

  • Top quality support service

  • Instructional Video Clips

  • If you prefer to see how an action is fulfilled or how an issue is solved, rather than just reading about it, check out our collection of instructional video tutorials. They cover a lot of different topics and will help you swiftly understand how to work with our Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 tech support service and a 60–minute response time guarantee. Our qualified support engineers will be available night and day to attend to your questions and to settle any problem that you might possibly have. Simply submit a technical support request from the Help Center and we will reply within a minute.