Many individuals who begin using their 1st web hosting account, or switch companies, typically have queries about how specific procedures are performed or chance upon obstacles when setting up different things like emails, site settings, and so on. This is the reason why, some hosting companies have compiled documentation with the most popular questions and problems so as to help their customers receive information quickly and easily. As a result, the customer care team can focus on actual problems that some customers may be facing, since the solution for the smaller things will already be available on the web and clients will be able to tackle them without having to touch base with the technical support team. Having elaborate documentation is rather important, particularly for new customers with no prior experience whatsoever, since the hosting service involves tons of features and many individuals can get confused about what to do. A good information repository can both help you complete the procedures that you wish and discover how the hosting service functions in general.

Extensive Online Documentation in Shared Hosting

If you purchase a shared hosting package from us, you will be bestowed with access to our extensive online documentation where you will see info about just about everything related to our hosting plans. The topics vary from how to create an email address on your hand-held device, to how to do different things using an .htaccess config file. The articles are written in an easy-to-understand fashion and offer detailed guides on how to execute a particular task inside your Hepsia hosting Control Panel. You can also find info that’s not directly associated with Hepsia, for instance one that concerns Internet applications on your personal computer. The full archive of articles will be located in the Control Panel’s Help section, but the ones that are applicable to a particular section can be accessed on the spot. Considering the fact that we’ve encompassed as many topics as possible, you will be able to discover de facto everything associated with your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled an exhaustive knowledge base for all our current and potential clients, so in case you buy a semi-dedicated server account through us, you will be able to find any info that you’re searching for at any time. We’ve got an enormous number of informational help articles, which will help you understand better what’s happening in your account – "What’s PHP?" and "What are file permissions?" are simply two examples. Our how-to guides will help you do anything you need – uncompress an archive, import a MySQL database, forward a domain, etc. In addition, we’ve also got troubleshooting guidelines, which will permit you to find out what causes a particular problem and the viable solutions for it. If you can’t send e-mail messages or your domain returns a 500 Internal Server Error message, for instance, you can check our knowledge base and correct the issue right away. You can access the articles through each Control Panel section, as well as through the all-encompassing Help section.